Terms of Service

By accessing or using VYVE, you agree to these Terms of Service. If you do not agree, you may not use the platform.

These terms apply to all users, including venue owners, event hosts, DJs, staff members, administrators, and participants who interact with VYVE-powered experiences.

VYVE provides software tools for live events, venue operations, digital displays, tournaments, crowd interaction, QR experiences, scheduling, playlists, and related event technology.

Features may change, expand, or be removed as the platform evolves. We may modify, suspend, or discontinue parts of the service at any time.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

You agree to provide accurate account, organization, venue, and billing information when using VYVE.

VYVE may suspend or terminate access if we believe an account is being misused, accessed without authorization, or used in violation of these terms.

Some VYVE features require a paid subscription (Core, Pro, or Enterprise, as described on our Pricing page). Pricing, features, and plan limits may vary by customer, venue, or agreement.

From time to time we may offer introductory or promotional pricing, such as a reduced monthly rate for an initial period or a discounted rate for annual billing (each, an “Introductory Rate”), as described on our Pricing page or at checkout. Introductory Rates are billed immediately upon signup unless stated otherwise; they are not free trials.

Rate lock: if you subscribe during a Founders Launch Pricing period, we will not increase the subscription price for your plan for as long as your subscription remains active and in good standing, even if we later change pricing for new customers. This rate lock ends if your subscription is canceled or lapses for non-payment; resuming service, switching plans, or switching billing intervals may be subject to then-current pricing.

Payments are processed through third-party providers such as Stripe. By subscribing, you authorize recurring charges according to the selected plan.

Unless otherwise stated, subscriptions renew automatically until canceled. Failed or overdue payments may result in account restrictions, feature limitations, or suspension.

Refunds, credits, and cancellations may be handled at VYVE’s discretion unless otherwise required by law or stated in a separate written agreement.

You may upload logos, images, videos, branding materials, event content, display scenes, photos, and other assets to VYVE.

You retain ownership of your content, but grant VYVE a limited license to store, process, display, and transmit that content as needed to operate the platform.

Photos processed through Photo Studio features (including Beauty AI and Face FX) are processed using automated facial landmark detection, as described in our Privacy Policy. By using these features, you consent to this processing as part of operating the platform.

You are responsible for ensuring that uploaded content does not violate copyright, trademark, privacy, publicity, or other rights.

VYVE Link is optional, locally-installed software that connects supported third-party DJ software and hardware (such as Rekordbox or Serato DJ Pro) to the VYVE platform.

Compatibility depends on your specific hardware, software versions, and configuration. VYVE does not guarantee compatibility with every setup and is not responsible for the functionality, availability, updates, or behavior of third-party DJ software or hardware that VYVE Link connects to.

You agree not to use VYVE to:

• • Violate any law, regulation, or third-party right
• • Upload malicious, harmful, or illegal content
• • Interfere with platform security or performance
• • Attempt unauthorized access to accounts or systems
• • Abuse QR, SMS, communication, or engagement tools
• • Misrepresent your identity, venue, or organization
• • Use VYVE to harass, exploit, or harm others

VYVE provides tools to help manage live event experiences, but users remain responsible for event operations, venue safety, staff decisions, contest rules, compliance, and guest conduct.

Some VYVE-powered events may be age-restricted. Venues and event hosts are solely responsible for enforcing any applicable age requirements for their own events.

VYVE is not responsible for disputes, injuries, losses, interruptions, or operational issues that occur at physical venues or live events.

VYVE may integrate with third-party services for hosting, authentication, analytics, payments, communications, storage, and other functionality.

Use of third-party services may be subject to their own terms, policies, and service availability.

VYVE, its software, branding, designs, interfaces, features, workflows, and platform technology are owned by Huttenlocher Technologies or its licensors.

You may not copy, reverse engineer, resell, redistribute, or create competing services based on VYVE without written permission.

VYVE is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted service, error-free operation, or that all features will meet every venue’s needs.

You are responsible for maintaining backup plans for live events, displays, competitions, and venue operations.

To the maximum extent permitted by law, VYVE and Huttenlocher Technologies will not be liable for indirect, incidental, special, consequential, lost-profit, business interruption, data loss, or event-related damages.

Our total liability for any claim will be limited to the amount paid to VYVE for the applicable service during the period giving rise to the claim, unless otherwise required by law.

You may stop using VYVE at any time. We may suspend or terminate access if you violate these Terms, fail to pay required fees, misuse the platform, or create risk for VYVE, users, venues, or third parties.

We may update these Terms as the platform evolves. Continued use of VYVE after updated Terms become effective means you accept the revised Terms. Changes to these Terms do not override the rate lock described in Section 4 for subscriptions already active at the time of the change.

Questions about these Terms may be directed to: