Cookies Policy
This Cookies Policy explains how VYVE uses cookies and similar technologies across our website, platform dashboard, guest-facing live event pages, and related services.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit websites or use online services.
Cookies help platforms remember user preferences, maintain sessions, improve functionality, analyze usage, and enhance overall user experience.
2. How VYVE Uses Cookies
VYVE may use cookies and similar technologies to:
- • Keep users signed into their accounts
- • Remember platform and display preferences
- • Improve platform speed and reliability
- • Analyze traffic and usage patterns
- • Support security and fraud prevention
- • Track feature usage and engagement metrics
- • Improve venue and live event experiences
- • Recognize a guest’s device during a live event (for example, on a CrowdOS guest portal) so we can prevent duplicate reactions or duplicate photo submissions to the same event
3. Types of Cookies We May Use
Required for authentication, security, and core platform functionality.
Help us understand platform traffic, usage trends, and performance metrics.
Store settings and customization preferences for a better user experience.
Help optimize loading times, stability, and service reliability.
Used specifically on guest-facing live event pages (such as the CrowdOS guest portal) to recognize a returning device during a single event, so we can prevent duplicate reactions, votes, or photo submissions. This does not identify who you are.
4. VYVE Link & Desktop Software
VYVE Link is a locally-installed desktop application, not a website, so it does not use browser cookies. VYVE Link may store local configuration and connection settings on your device (such as your hardware calibration profile) to function properly between sessions. See our Privacy Policy for details on the performance data VYVE Link transmits to the platform.
5. Third-Party Services
Some cookies may be provided by third-party services used by VYVE, including analytics, authentication, hosting, and communication providers, as well as payment providers such as Stripe for checkout and billing.
These providers may use their own technologies and policies independently of VYVE.
6. Managing Cookies
Most browsers allow users to control or disable cookies through browser settings.
Disabling certain cookies may impact functionality, authentication, personalization, or performance across the platform. Disabling guest-device recognition on a live event page may allow duplicate submissions to that event.
7. Policy Updates
We may update this Cookies Policy as the platform evolves or technologies change.
Continued use of VYVE after updates become effective constitutes acceptance of the revised policy.
8. Contact
Questions regarding this Cookies Policy may be directed to: